Predictors of Team Work Satisfaction

The ability to work in teams is an attribute highly valued by employers of information technology (IT) graduates. For IT students to effectively engage in team work tasks, the process of working in teams should be satisfying for the students. This work explored whether university students who were involved in compulsory team work were satisfied with their experience. The research was seeking predictors of satisfaction with team work which may lead to educators being able to plan interventions that improve students’ experiences. Team work satisfaction was measured by asking students to reflect on their current team work experience while rating their level of agreement with statements relating to Global Satisfaction (e.g., Group members interact well with each other.) and Global Dissatisfaction (e.g., My group isn’t very efficient). The statements were taken from a set generated by Keyton (1991) in her study of group work satisfaction in university level students. Potential predictors were also assessed by the survey and included: previous experience with team work; perceived usefulness of team work training; familiarity with team members; and gender mix within the team.